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Best Chat Apps for Shopify in 2022

Are you looking for the best Chat Shopify apps to increase your sales? Read this article, we explore the top 24 best Chat Shopify apps for your Shopify business.

Why Are Chat Shopify Apps So Important?

Running an Shopify store requires solving huge number of problems, including email marketing, secure checkout, shipments, and speed optimization. One best Chat apps for Shopify can help a lot on managing your web store and add new functionality, which lead to customer experience and store sales increasing. Read this article, spot the best popular Chat Shopify apps in 2022.

How To Find Best Chat Apps for Shopify?

What are the best Chat Apps for Shopify in 2022? Shopify’s app store provides thousands of apps to help you grow your business. When you are looking for a Chat Shopify app, you will see most of them offer free plans or free trials, you are able to try them before actually pay at the beginning. While with such a huge number of apps, you may waste plenty of time to find the right one for you.

We've compiled a list of the 24 best Chat Shopify apps to help you direct to your best choice.

Shopify Inbox

Shopify Inbox


by
Shopify
4.5
(
1481
)
Connect with customers and drive sales with chat– for free
Price: Free
Shopify Inbox
Key features of the app:

Turn browsers into buyers

Share products, discount codes, and get powerful insights so you can sell more and focus on chats that convert.

Help more people in less time

Create quick replies, instant answers, and automated messages all from your admin and keep your brand consistent.

Centralize chats in one place

Chat in real time or use email to follow up when you can’t talk to customers live.

Live Chat,Help Center,FAQ Page

Live Chat,Help Center,FAQ Page


by
UpperCommerce
5.0
(
452
)
Helpdesk,Helpcenter,LiveChat,Track,Facebook Messenger,Whatsapp
Free plan available
Live Chat,Help Center,FAQ Page
Key features of the app:

HelpDesk for customer service

Manage customer support on Live Chat, Email, Facebook, Instagram, and Whatsapp from one inbox, Stop switching all day long.

Turn browsers to customers

Chat live with visitors, give product recommendations, share coupons, and convert them to customers.

Powerful help center widget

Let customers resolve issues like "Where is my order" with a powerful order tracking widget, before reaching agents. 24/7 live chat support.

WhatsApp Abandoned Cart & Chat

WhatsApp Abandoned Cart & Chat


by
Carthike
4.9
(
255
)
Automated Abandoned cart recovering $13.4Mn so far, Free chat
Free plan available. 14-day free trial. Additional charges may apply.
WhatsApp Abandoned Cart & Chat
Key features of the app:

1 click chat & share setup

With a single click you can enable Chat and Sharing capability. Your customers can reach you easily with a click. No branding added.

Abandoned cart recovery

Recover abandoned carts automatically using WhatsApp we have recovered over 6.6 million USD for our customers so far.

Increase your revenue

With our real time alerts, you will be notified immediately so that you can act. Reaching out real quick helps and we help you with that.

WhatsApp Chat, Telegram & MORE

WhatsApp Chat, Telegram & MORE


by
RoarTheme
4.7
(
348
)
WhatsApp, Telegram, Facebook Messenger, Twitter, Email & Chat…
Price: Free
WhatsApp Chat, Telegram & MORE
Key features of the app:

Works with all themes

It sure does! Even, it works with any customized themes.

Increase sales

Get more sales by improving your customer chat service and live support experiences.

Real time live chat

Let your visitors communicate with your support via WhatsApp, Telegram, Facebook Messenger, Twitter, Phone, Email, Instagram, and more

WhatsApp Chat + Cart Recovery

WhatsApp Chat + Cart Recovery


by
Softpulse Infotech
4.8
(
629
)
Auto Abandoned Recovery. FREE Chat, FAQ, Tracking & more.
Free plan available. 45-day free trial. Additional charges may apply.
WhatsApp Chat + Cart Recovery
Key features of the app:

Instant WhatsApp Chat & Share

Provide Instant customer support using WhatsApp Chat. Multiple support agents. Boost referral sales with help of sharing feature.

Abandoned Cart Recovery

Contact customers directly using WhatsApp (Automated or Manual), Offer some good discount & convert them easily. Android & iOS App available

Order Notification

Automate your routine job this BFCM which increases customer retention. COD Order Verification, Confirmation & Order Fulfillment messages.

Whatsapp Chat + Abandoned Cart

Whatsapp Chat + Abandoned Cart


by
pushdaddy.com
4.6
(
3691
)
WhatsApp Chat, Auto Abandoned Cart, FB Messenger, Reviews, FAQ
Free to install. Additional charges may apply.
Whatsapp Chat + Abandoned Cart
Key features of the app:

Boost Sales

Sale more by solving customer inquiries in seconds

Happy Customers

Fast support means happy customers

Designed for Beginners

Just add mobile number and you are done. Easiest chat for whatsapp

Tidio ‑ Live Chat & Chatbots

Tidio ‑ Live Chat & Chatbots


by
TIDIO LLC
4.8
(
1545
)
Live Chat boosted with Chatbots for the best customer support
Free plan available. Additional charges may apply.
Tidio ‑ Live Chat & Chatbots
Key features of the app:

Respond on Chat and Messenger

Tidio lets you get all your live chat, e-mail, and Messenger communication in one panel. Save time with our mobile app as well.

Enable Bots and increase sales

Start using intelligent Bots, which reclaim abandoned carts and increase sales, reacting to your customers’ behaviour. Automatically!

Set up in less than 30 seconds

Adding Tidio to your Shopify store takes less than 30 seconds. Click “Add app,” allow the widget to install on the site, and you’re done!

Messenger channel

Messenger channel


by
Shopify
4.3
(
13
)
Chat with Facebook and Instagram shoppers from Shopify Inbox
Price: Free
Messenger channel
Key features of the app:

Get set up in minutes

In a few simple steps you can start tracking your Facebook, Instagram, and online store messages from one place.

Close sales on social faster

Get powerful sales tools that let you share products, photos, or discount codes with Facebook and Instagram shoppers.

Spot chats that convert

Use Shopify Inbox’s message classification to know what your customers need before opening the message.

Gorgias ‑ Helpdesk & Live Chat

Gorgias ‑ Helpdesk & Live Chat


by
Gorgias
4.4
(
540
)
Happier customers. Easier workflows. Faster revenue growth.
From $10/month. 7-day free trial. Additional charges may apply.
Gorgias ‑ Helpdesk & Live Chat
Key features of the app:

Unify your customer service

Every order, every conversation, even social engagement — all in one view. Quickly help customers on every channel and stop tab-shuffling.

Instant answers for customers

Build a help center, automate pesky tickets, and use dynamic templates to address questions in two clicks. Loved by customers and agents.

Conversations to lift revenue

Offer a customer experience that drives sales by reaching out to shoppers currently browsing, prioritizing pre-sale conversations, and more.

WhatsApp Chat + Abandoned Cart

WhatsApp Chat + Abandoned Cart


by
Dab Commerce
5.0
(
63
)
Whatsapp Live chat + Help + Share + Abandoned cart recovery
Price: Free
WhatsApp Chat + Abandoned Cart
Key features of the app:

Individual customer support

Provide your customers a one on one channel to connect for help, make lifetime customers with individual customer support

Affordable marketing

A store owner should be likely to do affordable marketing. A completely nice application so share by means of smart chat for enormous order

Quick sharing with smart chat

Quick sharing using smart chat, customer or purchaser will be your promoter. Now store visitor can chat with administrator right on share

WhatsApp Chat, Messenger +More

WhatsApp Chat, Messenger +More


by
Premio
4.9
(
136
)
WhatsApp, Facebook Messenger, Telegram, Viber, Line, Emal Chat
Free plan available. Additional charges may apply.
WhatsApp Chat, Messenger +More
Key features of the app:

Get More Sales and Leads

Increase sales by talking to your customers via their fav channels including: Whatsapp, Facebook Messenger, Call, SMS, Viber, Telegram etc.

Give the Best Customer Support

Let your visitors communicate with your support via Whatsapp, Email, Twitter, Phone, WeChat, Instagram, Facebook Messenger, Skype, and more

Customization and Targeting

Add a chat widget to your store and choose whatsapp and other channels you want. Change the colors, CTA, pages, icons, positions and more

BestChat Live Chat Chatbot

BestChat Live Chat Chatbot


by
BestChat
5.0
(
24
)
Livechat+Facebook+WhatsApp Instagram+Chatbot+Convert+Marketing
Free
BestChat Live Chat Chatbot
Key features of the app:

Fast service for visitors

Always help visitors to get connect with you in the fastest way.

Privacy protector

No need to worry about visitor privacy leakage, The most accessible communication.

Give great purchase experience

BestChat is a easy way to connect with your customers by a simple widget which fits your website perfectly.

PingMe Facebook Messenger Chat

PingMe Facebook Messenger Chat


by
Omega
4.9
(
427
)
Live chat with shoppers on Facebook Messenger, Instagram &more
Free plan available
PingMe Facebook Messenger Chat
Key features of the app:

Facebook Messenger and more

Actively provide customer support on multi-channels: Facebook Messenger, Instagram, WhatsApp. Deliver realtime messages for better support

Fast and Easy Setup

Set up Messenger live chat in 30s. Not an icon that redirects back to your Facebook page. Engage with customers anytime at every touch point

Turn your chat into revenue

Keep conversions persistent across anywhere they shop: Shopify Store, Facebook, Instagram. Save time with our performance tracking

Messenger ‑ Facebook Chat

Messenger ‑ Facebook Chat


by
RoarTheme
4.5
(
23
)
Chat with your shoppers via Facebook Messenger.
Price: Free
Messenger ‑ Facebook Chat
Key features of the app:

Real time live chat

Provide real-time support via live chat based on Facebook Messenger.

Increase sales

Get more sales by improving your customer chat service and live support experiences.

Conversion Rate Increasing

Exit intent popups to prevent visitors from leaving your store.

Marketing+Support on Whatsapp

Marketing+Support on Whatsapp


by
SuperLemon App
4.4
(
1171
)
Abandoned Cart, WhatsApp Chat & Share, WhatsApp Campaigns
Free plan available. 7-day free trial.
Marketing+Support on Whatsapp
Key features of the app:

WhatsApp Chat + WhatsApp Share

Provide quick & easy customer support service via WhatsApp Chat button. Increase referral sales with WhatsApp Share button.

WhatsApp Abandon Cart Recovery

Automated & Manual Abandoned Cart Recovery + Order Update + Tracking messages. Automatically include discounts & win back lost sales.

WhatsApp Campaigns

Send promotional messages including product releases, discount offers, newsletters, product-related insights, and more.

WhatsApp Abandoned Cart & Chat

WhatsApp Abandoned Cart & Chat


by
Carthike
4.9
(
255
)
Automated Abandoned cart recovering $13.4Mn so far, Free chat
Free plan available. 14-day free trial. Additional charges may apply.
WhatsApp Abandoned Cart & Chat
Key features of the app:

1 click chat & share setup

With a single click you can enable Chat and Sharing capability. Your customers can reach you easily with a click. No branding added.

Abandoned cart recovery

Recover abandoned carts automatically using WhatsApp we have recovered over 6.6 million USD for our customers so far.

Increase your revenue

With our real time alerts, you will be notified immediately so that you can act. Reaching out real quick helps and we help you with that.

Live Chat, ChatBot, Cart Saver

Live Chat, ChatBot, Cart Saver


by
Roger Wilco LLC
4.8
(
638
)
Chatra: Live Chat, Facebook, Email, Visitor list + Cart Saver
Free plan available
Live Chat, ChatBot, Cart Saver
Key features of the app:

Web, desktop or mobile

Chatra allows you to livechat with your customers from one app, desktop or mobile.

Boost sales

Answer questions, clarify concerns, cross-sell and upsell. We’ll help you to increase the number of orders and boost average order value.

Save abandoned carts

An automatic chat message asking “Hey, can we help you with anything?” could be the difference between a sale and an abandoned cart

Channel.io ‑ Live Chat&Chatbot

Channel.io ‑ Live Chat&Chatbot


by
Channel Corp.
4.9
(
49
)
All-In-One Business OS: Live Chat, Chatbot & CRM Marketing
Free plan available. 14-day free trial. External charges may apply.
Channel.io ‑ Live Chat&Chatbot
Key features of the app:

Full Package. No Baggage.

A full stack of tools & features to enable your team and drive business growth. All without the burden of expensive fees and hidden costs.

Real-Time in No Time.

Keep things real. No more ticketing. No more waiting. Just real genuine conversations to help you build real relationships with customers.

Up Close and Personal.

Personalize the shopping experience. Make it about them and their needs. Provide the in-person shopping experience to online customers.

WhatsApp Business API & more

WhatsApp Business API & more


by
Bourbon Science Inc.
4.9
(
108
)
Multi-agent chat using a single business phone number & more
$4.99/month. Additional charges may apply.
WhatsApp Business API & more
Key features of the app:

Marketing: Send Broadcasts

Just like email campaigns but 5x better! Send from your own number. Official WhatsApp API enabled

Sales: Take Orders

Zoko integrates with your website and automagically pulls your entire catalog into WhatsApp. Convert customers on WhatApp

Support: Unlimited Agents

Unlimited agents on the same WhatsApp number. Agent Handover, Agent Teams, Private notes, etc. for superb collaboration.

Reamaze Live Chat Helpdesk CRM

Reamaze Live Chat Helpdesk CRM


by
Reamaze
4.7
(
212
)
Customer service, chatbot, chat support, ticketing, CRM, FAQ
From $29/month. 14-day free trial. Additional charges may apply.
Reamaze Live Chat Helpdesk CRM
Key features of the app:

Centralized customer service

Manage customer support requests from email, live chat, Facebook, Instagram, Twitter, SMS, VOIP for all your stores in one place.

Boost sales and engagement

Create automated website messages, send push notifications, and build chatbots to help, engage, and sell to customers on your storefront.

Automate teams & common tasks

Access customers' Shopify data instantly. Process, draft orders, returns, refunds, cancellations in chat. Automate replies w/ Shopify macros

Abandoned Cart Messenger Chat

Abandoned Cart Messenger Chat


by
Care Cart
4.8
(
73
)
Abandoned cart recovery Facebook Messenger marketing Live Chat
Price: Free
Abandoned Cart Messenger Chat
Key features of the app:

Facebook chat & Messenger chat

Facebook Messenger Marketing & live chat are vital for abandoned cart recovery & customer support with easy subscription & insane open rate.

Abandoned Cart Recovery

Immediately recover carts & boost revenue with our powerful app's automated consistent cart & abandon order recovery FB Messenger feature.

FB Messenger Marketing List

Build FB Messenger marketing abandoned checkout & live chat list with it's seamless subscription options via easy to use checkbox widget.

Messenger, Whatsapp Chat+Carts

Messenger, Whatsapp Chat+Carts


by
BiteSpeed
4.9
(
228
)
FB+WA Business API- Chat, Abandoned Cart, Bulk Message, Popups
Free plan available. 14-day free trial. Additional charges may apply.
Messenger, Whatsapp Chat+Carts
Key features of the app:

FB+Whatsapp Abandoned Cart+API

Abandoned checkout, abandoned cart, shipping notification on FB Messenger & Whatsapp with open rates 10x more than email! Recart alternative

Whatsapp Business Chat+FB Chat

Chat with customers right on your store with FREE & customizable Facebook & Whatsapp chat widget boosted with a chatbot to answer questions.

Spin The Wheel & Exit Popups

Wheelio spin to win popups, discounts & popups with exit intent act as cart abandonment protectors & grow FB Messenger, Whatsapp subscribers

Whatsapp Chat & Abandoned Cart

Whatsapp Chat & Abandoned Cart


by
WATI: WhatsApp Team Inbox
4.1
(
22
)
Team Inbox, Abandoned Cart, Order Update, Chatbot for WhatsApp
$4.99/month. 7-day free trial. Additional charges may apply.
Whatsapp Chat & Abandoned Cart
Key features of the app:

Delight your Customers

Offer customer support and Build relationships on Whatsapp using WATI’s easy to use Whatsapp Team Inbox, Chatbots and Whatsapp CRM

Grow your Store Revenue

Enable automated abandoned cart reminders to turn abandoned cart users into paying customers by sending personalized Whatsapp notifications

Automated Store Notifications

Send COD verification, Order Confirmation, Order Tracking message notifications in multiple languages from your dedicated Whatsapp number.

Chat with us, Inbox, Live Chat

Chat with us, Inbox, Live Chat


by
NestScale
5.0
(
4
)
Deliver memorable holiday/BFCM customer service to drive sales
Price: Free
Chat with us, Inbox, Live Chat
Key features of the app:

Unlock sales from conversation

Create draft orders, paid orders, or pending orders without leaving your helpdesk. Make every customer interaction into a sales opportunity.

No more missing messages

Answer customer queries across any channel in an instant from one inbox. Get alerted when every Facebook messenger and live chat comes in.

Personalize customer services

Have all customer data shown next to each message. Tailor your customer's experience to meet their specific needs.

Free Tools