HelpDesk for customer service

Manage customer support on Live Chat, Email, Facebook, Instagram, and Whatsapp from one inbox, Stop switching all day long.

Turn browsers to customers

Chat live with visitors, give product recommendations, share coupons, and convert them to customers.

Powerful help center widget

Let customers resolve issues like "Where is my order" with a powerful order tracking widget, before reaching agents. 24/7 live chat support.

Respond on Chat and Messenger

Tidio lets you get all your live chat, e-mail, and Messenger communication in one panel. Save time with our mobile app as well.

Enable Bots and increase sales

Start using intelligent Bots, which reclaim abandoned carts and increase sales, reacting to your customers’ behaviour. Automatically!

Set up in less than 30 seconds

Adding Tidio to your Shopify store takes less than 30 seconds. Click “Add app,” allow the widget to install on the site, and you’re done!

Unify your customer service

Every order, every conversation, even social engagement — all in one view. Quickly help customers on every channel and stop tab-shuffling.

Instant answers for customers

Build a help center, automate pesky tickets, and use dynamic templates to address questions in two clicks. Loved by customers and agents.

Conversations to lift revenue

Offer a customer experience that drives sales by reaching out to shoppers currently browsing, prioritizing pre-sale conversations, and more.

Fast service for visitors

Always help visitors to get connect with you in the fastest way.

Privacy protector

No need to worry about visitor privacy leakage, The most accessible communication.

Give great purchase experience

BestChat is a easy way to connect with your customers by a simple widget which fits your website perfectly.

Web, desktop or mobile

Chatra allows you to livechat with your customers from one app, desktop or mobile.

Boost sales

Answer questions, clarify concerns, cross-sell and upsell. We’ll help you to increase the number of orders and boost average order value.

Save abandoned carts

An automatic chat message asking “Hey, can we help you with anything?” could be the difference between a sale and an abandoned cart

Full Package. No Baggage.

A full stack of tools & features to enable your team and drive business growth. All without the burden of expensive fees and hidden costs.

Real-Time in No Time.

Keep things real. No more ticketing. No more waiting. Just real genuine conversations to help you build real relationships with customers.

Up Close and Personal.

Personalize the shopping experience. Make it about them and their needs. Provide the in-person shopping experience to online customers.

Automate your Customer Service

Design self-service flows to answer common queries. Increase agent productivity with saved replies, smart assignments & automations.

Get more sales with Live Chat

Proactively engage customers with live chat. Give product recommendations, share coupons and convert them to customers.

Support all channels

Manage customer support on Live Chat, Email, Facebook, Instagram, Phone, SMS and Amazon from one inbox.

Centralized customer service

Manage customer support requests from email, live chat, Facebook, Instagram, Twitter, SMS, VOIP for all your stores in one place.

Boost sales and engagement

Create automated website messages, send push notifications, and build chatbots to help, engage, and sell to customers on your storefront.

Automate teams & common tasks

Access customers' Shopify data instantly. Process, draft orders, returns, refunds, cancellations in chat. Automate replies w/ Shopify macros

Unlock sales from conversation

Create draft orders, paid orders, or pending orders without leaving your helpdesk. Make every customer interaction into a sales opportunity.

No more missing messages

Answer customer queries across any channel in an instant from one inbox. Get alerted when every Facebook messenger and live chat comes in.

Personalize customer services

Have all customer data shown next to each message. Tailor your customer's experience to meet their specific needs.

Grow Your Email Subscribers

Convert your visitors to customers easily by capturing their emails with stunning pop-ups when they first enter or when they try to leave.

Convert with Email & SMS

Send hyper-targeted emails & SMS based on users’ behaviors with specialty pre-built automation flow. Making sales even when you sleep.

Support & Upsell by Live Chat

Send automated chat messages based on users’ behaviors to provide instant support and turn them into happy buyers. Mailchimp & Klaviyo alt.

Support/Upsell/Coupons

Use it as an opportunity to provide support through Whatsapp, Upsell more products, send coupons on Whatsapp & more.

New sales channel

Allow your customers to contact you with the most popular messaging app, WhatsApp.

Easy Integration

One-click install! No coding or template modification required! Just click to install - we won't change any of your template files!

Individual customer support

Provide your customers a one on one channel to connect for help, make lifetime customers with individual customer support

Affordable marketing

A store owner should be likely to do affordable marketing. A completely nice application so share by means of smart chat for enormous order

Quick sharing with smart chat

Quick sharing using smart chat, customer or purchaser will be your promoter. Now store visitor can chat with administrator right on share

Increase your sales by 40%

Talk to your Shopify store visitors and increase your sales by 40% via Conzia Live Chat. We offer a life time free version of Live Chat.

Customer Support via Messenger

More than 1.3 billion people use Facebook Messenger. Provide your customers an option to connect to you via Facebook Messenger.

Easy one click integration

Place Conzia Live Chat & Facebook Messenger widgets on your Shopify store with just one click - no coding knowledge required.

Grow conversion rate by 20%

Engage with every visitor on your website and get more sales and leads from the traffic you already have. Enjoy the "Jivo Curve"!

One app instead of many

Live chat, email, Facebook, callback, telephony : now you can finally have all your communications with clients in one single app.

Easy to setup and easy to use

We keep things simple for you and your team. 3 minutes to install and you are all set. Desktop, mobile or web - Jivo has it all covered.

Facebook Messenger and more

Actively provide customer support on multi-channels: Facebook Messenger, Instagram, WhatsApp. Deliver realtime messages for better support

Fast and Easy Setup

Set up Messenger live chat in 30s. Not an icon that redirects back to your Facebook page. Engage with customers anytime at every touch point

Turn your chat into revenue

Keep conversions persistent across anywhere they shop: Shopify Store, Facebook, Instagram. Save time with our performance tracking

Centralize customer tickets

Centralize customer tickets automatically: Emails & live chat: stop switching all day long and solve all support requests from one place.

Simple & Easy Agent Inbox

See & manage Shopify orders and customer data inside Desku. View order status, and order history of customer in single window.

All Channels in One Inbox

All Channels in One Inbox helps you run your business with all your channels within one inbox, helping you automate repetitive processes and

1 click chat & share setup

With a single click you can enable Chat and Sharing capability. Your customers can reach you easily with a click. No branding added.

Abandoned cart recovery

Recover abandoned carts automatically using WhatsApp we have recovered over 6.6 million USD for our customers so far.

Increase your revenue

With our real time alerts, you will be notified immediately so that you can act. Reaching out real quick helps and we help you with that.

Convenient for users to stay

If a consumer wishes to communicate with the merchant, they can do so using a number of methods, including SMS, email, Facebook Messenger,

Boost your stores’ conversion

Setting up the correct buttons system will assist in increasing merchant sales.

Handy to self-design

Store owners will find it simple to personalize their business by changing the location, color, size, and style… of the icons.

Make the chat window yours

Highly customizable and carefully crafted for the best presentation of your brand. The final piece of your good looking shop.

Keep Your Leads Pipeline Full

Convert visitors to warm leads via interactive messaging and lead magnets. Omni-channel.

Satisfying experience

Keep your customers happy by making your agents work more joyful and insightful.

INCREASE Your Sales

No pop up upsell offers that look native to your branding on the product page & cart to boost conversions and increase average order value.

BOOST Conversion Rate

Cross-sell while customers are transacting with relevant products to create a deeper relationship with your customers. Upsale products easy.

CART Drawer Customizations

Developer resources are not needed to install! Live Chat Support can help you get the exact offers that match your branding on cart drawers.

Boost your conversions & AOVs

Provide personalised product recommendations, answer pre-sales questions and offer irresistible deals to boost your sales revenue.

Capture leads & re-engage them

Grow your subscriber list with compelling opt-ins. Recover lost sales by bringing visitors back to your site via Messenger and email.

Slash your support tickets

Cut your customer service workload by using Maisie to respond to customer queries 24/7 and provide real-time order status updates.

Increase Sales with Live Chat

Drive your online sales through conversation– make every customer interaction valuable and use your chatbox as a primary business tool.

Put Chatbots on the Frontline

Save valuable time and resources--use your chatbot as a first filter for FAQs, collecting leads and assisting customers with shopping.

Game-Changing Video Recordings

See where your website visitors are getting lost. You'll get valuable insights on what to improve and ensure a smooth shopping experience.

Reports at Reasonable cost

Instant summary or detailed reports. Filter and sort data. Create own custom fields. Free report setup and customization through live chat.

Report any data in your store

Order, Product, Inventory, Customer, Sales, Commission, Accounting, Refund, Tax, Transaction, Payment, Metafields, Payout & other Reports.

Schedule and Automate Reports

Export reports to multiple emails, FTP, or Feeds. Excel, CSV or Google Drive. Data can be appended to Google Sheets.

Pre-built & custom reports

Reports on orders, sales, inventory, products, customer, accounting, refunds, taxes, COGS, transaction, marketing, Shopify payouts & more

Monitor critical shop metrics

Create tailored reports in minutes. Monitor revenue, cost and profitability metrics. Our live-chat experts create custom reports.

Automate and export reports

View reports instantly or auto-deliver by Email/FTP. Export Excel/CSV or append data to Google Sheets or URL. Auto-Export product feeds.