Automate Returns & Exchanges

Allow customers to return or exchange products via a branded returns portal. Expedite return shipping with popular couriers like UPS & USPS.

Send Proactive Return Updates

Reduce customer inquiries and anxiety with timely return and refund status notifications via email. Boost trust & encourage repeat sales.

Return Labels & Flexible Rules

Set smart return rules to recapture revenue and save costs. Generate discounted USPS prepaid return labels with Postmen shipper accounts.

Automated Return Labels

Return app lets you generate automated return labels for your customer for the seamless management of your return and exchange.

Exchange before Return

With Exchange first mindset we help convert return request into exchanges. We perceive return app differently:)

Translate Return Journey

Return Prime, the best shopify app for return let you translate the whole journey in your own language to keep the return journey same.

Automate Returns Management

Automate RMAs and customer return policy with a branded self-service return portal. Easily manage and track returns and exchange requests.

Exchanges & Store Credit

Turn refunds and returns into product exchanges or store credit. Our store credit solution integrates directly into your store.

Generate Return Labels

Automate return order shipping labels and processing through supported shipping carriers including Shippo, Shipstation, USPS and more.

Competitive Return Label Rates

Have USPS, Collect+ or InPost labels automatically sent to your customers and benefit from competitive returns label rates.

Branded Returns Portal

Let your customers request returns in seconds from a branded returns portal, on your store domain.

Refunds & Exchanges

Streamline your refund process and automatically create a new order for exchanges.

Control & Automation

Keep track of all returns! This saves time and avoids mistakes. You can process return requests automatically or manually.

Statistik & Reports

Screen your returns by finding out which products are returned most frequently and for what reason.

Returns-Portal

Customers register their return request themselves. This saves you and your customers time. This also increases the trust of your customers.

Self-service Return Portal

Customers can summit returns through easy steps. Customizable return portal & branding. Set up your own return policy, reasons, resolutions

Smart Rules and Return labels

Define smart rules to provide suitable return policies to your customers. Connect to major carriers to generate return label automatically

Notifications and Messages

Customers get notified by emails upon each steps of the return process. Communicate with your customers by messaging in any return

Self-Service Returns Portal

Embed a returns portal on your shop and allow customers to initiate returns without contacting support.

Charge For Return Labels

Support for prepaid labels and customer paid labels, with the flexibility to customize. Support for multiple carriers.

No Per Label Fees

Managing customer returns is stressful enough, so we offer straightforward pricing, with no per label fees to use.

Exchange for anything

Loop's exchange portal drives more retained revenue, more repeat purchases, more positive reviews – and fewer refunds.

Automate your return policy

Take back your time: our branded returns portal handles return requests with the automation you define.

Simplify return shipping

Connect your Shopify Store seamlessly to the physical world. Return products to warehouses, vendors, donation centers, and repair centers.

Discounted Shipping Labels

Get heavily discounted shipping labels/reverse shipment around the world and process unlimited number of returns even in free plan.

Automated Workflow

Save time and reduce TAT with automations such as label generation, creation of exchange order, reverse shipment and refunds.

higher revenue lower costs

AI to help you reduce returns and convert existing customers to repeat customers. All this while you become more sustainable.

Automated returns & exchanges

Customers can start a return or exchange anytime with automatic labels and exchange processing. Fast for customers, time back for your team.

Gift exchanges customers love

Let gift recipients request a gift card or exchange without needing to engage the gift giver or customer support.

Advanced return solutions

Printerless QR codes, international handling, brand controls, CSAT surveys and more to help you grow through exceptional returns.

Built for consumer convenience

Consumers return items on their terms. Provide options to return by mail, to a nearby store, or to 200,000+ carrier and partner locations.

Create tailored return rules

Deploy highly granular returns flows, policies, and fees for different products or customer segments to offer a differentiated experience.

Offer easy exchanges

Retain revenue and reduce reverse logistics and inventory markdown costs by converting returns into exchanges.

Branded Return Portal

Customize your self-service return portal with your logo, colour theme, return policy and more.

Exchanges and Store Credit

Acquiring is more expensive than retaining customers - turn refunds into exchanges or store credit to retain your customers.

Integrated Return Shipping

Gain access to our global network of carrier partners by using your own carrier account, or one of ours.

Automate returns & exchanges

Automate returns and exchanges via a branded returns portal that’s free to merchants using PayPal Checkout. PayPal Checkout fees apply.

Turn returners into shoppers

Drive shoppers to your e-commerce storefront from the returns experience with Return Shopping, a new free feature for Shopify merchants.

Reduce returns shipping costs

Connect to your carrier to generate shipping labels or save with our low rates. Upgrade to box-free return drop off in the US.

Returns on Auto-Pilot

Create a fully-branded return portal for your customers to quickly process returns and get automated return shipping labels.

Exchanges to Maximize Profit

Turn refunds into exchanges with our 1-Click exchanges option including ability to exchange for other products. Keep customers and profit!

Return Labels & QR-Codes

Use our Shipping Label Integrations to generate automated return shipping labels & QR-codes for a smooth, seamless return shipment process.

Simple Workflow ⚙️

Create new "exchange" orders directly from existing orders within the Shopify Dashboard or search for a specific order.

Inventory Updates 🧮

Choose which products are restocked and select the desired location to update the inventory as required.

Fulfil as Normal 📦

The new "exchange" order is created in your Shopify Orders page ready to be fulfilled using your standard process.

Free Access for Life

Join the fastest growing companies is ecom using our free platform to send less refunds, automate their returns, & get free shipping labels.

81% Less Refunds

Keep more profit through our proprietary reward system that incentivizes exchanges & store credit while keeping customers happy.

Offer free returns like Amazon

Compete with Amazon's Return Policy by offering (optional) Free Return Coverage through re:do.

Cost-effective loyalty Portail

Our plug & play interface significantly improves the post-purchase experience of your customers by providing real retention options

Logistics interface

The Baback interface allows you to benefit from a real Return Management logistics solution to better manage your returns.

Return transport contract

Our return transport contract ensures Baback's immediate profitability. Loyalty, profitability and a better experience: Baback

Convert Returns to Exchanges

With Smart Instant Exchanges, customers can easily exchange their purchases for any other product available in your store.

Automate Customer Service

With automated RMA, Labels, and Refunds, your team can spend more time on issues that require high empathy & problem solving.

Increase Customer Retention

Discover and serve the most profitable customers, extend LTV and deepen relationships. Keep the customers you acquire, for longer.

Improve Customer Experience

No more pre-printed labels! Consumers book their return online and get a QR code which they can take to over 32,000 locations nationwide

Reduce Operational Costs

Fully automate your returns by setting custom rules for non-returnable items, returns windows and return approvals

Easy Two Step Integration

Simply download the app, complete the registration form and benefit from a quick on-boarding process

Encourage More Sales

Increase cart conversion and encourage additional purchases when you offer a best in class return option.

Offer Refunds, Retain Revenue

Boost your bottom line, mitigate losses, and increase loyalty by offering returns on final sale, custom, and non-returnable items.

Give Customers Peace of Mind

Focus on your brand and offer your customers a great return experience. Never say no to a return again with Return Assurance!

Turn refunds into sales

Increase sales by converting returns into revenue by using store credit as a refund option. You can refund the entire order or part of it.

Store credit digital wallet

Keep the money in the store and issue store credits to your customers and let them choose something else in the store.

Easy to setup and manage

Bulk CSV import, export & track your customers store credit from an easy to use dashboard. Works with POS and discounts.

Self-Serve Returns Portal

Customers can send return request easily through a branded returns portal. Set up your own return policies and reasons.

Automate Returns Management

Enable both manual and automatic approval of return requests. Manage Refunds. And send automated timely email updates to your customers.

Instant Support 24x7

Complete app setup in less than 30 minutes. Our chat support team is available 24x7 to provide quick resolutions to any of your queries.

Return Multiple Products

Allow customers to return multiple products in single return request

Graphical Reports

Get Bird's eye view of the Most Returned Products, Most Common Return reasons etc

Send Prepaid Shipping Labels

Send prepaid shipping labels to customers. Let customers print their own prepaid shipping labels

Turn returns into exchanges

Boost your revenue by turning up to 40% of your returns into exchanges, including exchanges to other products.

The smoothest returns process

A branded self-service Return & Exchange portal for your customers + a simple but powerful dashboard for your team within the Shopify Admin.

Native Shopify app

We’ve combined our experience as a Shopify Plus Partner into a friendly-priced, plug-and-play Returns & Exchanges app for Shopify merchants.