Plans & Pricing

We only accept refund applications that meet the following conditions:

● Abnormal payment due to a system error of our product;

● The order for which the refund application is made is the first order of this account, and the application must be made by contacting online customer service within 24 hours after the first payment.

Please note:

● The first order refers to the first payment you make with your registered account, excluding renewals, plan upgrades or repurchases;

● When you submit a refund application, please provide us with sufficient and thorough reasons for the refund at the same time;

● We do not accept refund applications made by you due to insufficient use of products and services or dissatisfaction with products.

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